Last updated: October 29, 2026
Privacy Policy
Business identity and registered legal name
LuxeSteam Clean is the trade name (DBA) under which BRENO TEIXEIRA MENDONCA operates a cleaning business in Massachusetts, United States. The registered legal business name for the SMS program is BRENO TEIXEIRA MENDONCA. References to “LuxeSteam Clean,” “we,” “us,” and “our” in this Privacy Policy mean the cleaning business operated by BRENO TEIXEIRA MENDONCA under the LuxeSteam Clean trade name.
LuxeSteam Clean provides upholstery, carpet, rug, mattress, and related cleaning services. This policy explains how we handle information provided through this website, including our optional SMS review-request form.
Information we collect
When you contact us, request a quote, or opt in to SMS follow-ups, we may collect your name, phone number, message, and other details you choose to provide. For SMS authorization, we also record the consent selection, disclosure version, and submission timestamp through our form provider.
How we use information
We use information to respond to inquiries, arrange and provide cleaning services, manage customer communications, and, where you have opted in, send occasional post-service SMS follow-ups and requests for honest Google reviews.
SMS privacy
We do not sell or share SMS opt-in data or consent information with third parties for their marketing or promotional purposes. SMS opt-in information is not shared with third parties or affiliates for marketing purposes.
Service providers
We use service providers to support business operations, such as website hosting and form processing (Netlify), appointment scheduling (Square), and, when enabled, automation and messaging (Zapier and Twilio). These providers may process information as necessary to provide their services, subject to their applicable terms and privacy practices.
SMS choices
Opting in is voluntary and not required to purchase services. If you receive SMS messages from us, reply STOP to unsubscribe or HELP for assistance. You may also contact us to request assistance with your information or consent status.
Storage and security
Consent submissions are processed using our website hosting provider's form handling system, and access is managed through our hosting account. No online service is completely risk-free. We retain information as needed for service operations, consent evidence, applicable legal obligations, and handling opt-out requests, then review it for deletion when it is no longer needed.
Contact
For privacy questions, contact contact@luxesteamclean.com or call (857) 257-0832.
See also our SMS Terms & Conditions and SMS Consent form.